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Practice Management

Ms Dawn Mainhood

Dawn Mainhood

The Practice Manager is involved in managing all of the daily business aspects of both practices such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.


Barbara Lowe (Senior Receptionist)

Lesley Ward (Senior Receptionist)

Julia Cotton

Carol Kiely

Samantha Turner-Yates


Rachel Spall

The practice secretary deals with all patient referrals between hospitals and GP's, either through Choose & Book or privately, she is able to provide a link between the hospital and the patient in cases of missed appointments, or requests for further information. She is also able to refer patients for a variety of scans through specialised centers.  The secretary also supports the GP's and Practice Manager in administration of the practice.


Jackie Smith - Administration Secretary

The administration secretary deals with all summarising of patient notes, registration and removal of new and old patients, accounts and order of equipment for the practice.  She also covers for the Secretary on annual leave.

Victoria Smith- Administration

Vicky's main duties are concerned with administration  She is able to use System one, therefore can fulfil Reception, Administration and Secretarial duties if required.

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